Frequently Asked Questions

Passengers must be on the jetty 30 minutes before departure time. Late arrivals may result in denied refunds.

Choose your departure and destination on the home page, pick a trip, enter passenger details and submit. Your booking appears in My Bookings.

Local bookings need a bank transfer and a payment slip uploaded with the booking. Tourist bookings do not require payment at booking.

Once our team confirms your booking you receive a confirmation email with a link to download your ticket as a PDF.

Tap View Ticket in the top bar and enter your ticket ID plus the phone, WhatsApp number or email used for the booking. You can save the ticket as a photo or PDF.

You can join the waiting list. If seats open, our team may transfer you to that trip or another available trip.

Local children aged 0–4 and tourist children aged 0–2 travel free. Older children are charged the kid fare shown when booking.

Cancellations more than 24 hours before departure get a full refund with no processing fee. Cancellations less than 12 hours before departure are not refunded.

If a sailing is cancelled due to weather, safety or operations, you are entitled to a full refund or free rebooking on the next available trip.

Dangerous goods, prohibited items and unlawful behavior are strictly prohibited onboard. Please follow crew instructions at all times.

Email info@dreamspeedmaldives.com or call +960 7948865 / +960 9748978. You can also chat with us on Viber.